Privacy Policy

No external CDN is used; all site resources are self-hosted on our domain.

Data Controller

Cabsy, Rue de la gare 5 bte 18, 4960 Malmedy, Belgium. Contact: privacy@cabsy.be

Processing Purposes

Respond to your contact requests, manage your MyCabsy account and provide our taxi services.

Legal Basis

Contract execution or pre-contractual measures (bookings and requests), legitimate interest (responding to messages) and your consent where applicable.

Data Collected

Identity and contact details, message content, booking history, payment information, geolocation data (for route calculation) and technical browsing data.

Retention Periods

Request emails: up to 12 months. Booking and payment data: legally required period (generally 7 years). Account data: until deletion request.

Recipients

Our hosting (OVHcloud) and messaging providers, strictly for service delivery.

Third-Party Services

Auth0 for authentication; PayPal and/or Worldline for payments; OpenStreetMap and Leaflet for maps. These providers process data according to their own policies.

Your Rights

Access, rectification, erasure (Art. 17 GDPR), restriction, portability and objection. Contact: privacy@cabsy.be. Complaints can be filed with the APD/GBA.

Cookies and Local Storage

Only essential cookies for session and user experience. No tracking or advertising cookies.